Australian Government

A Commonwealth regulator

Dynamics 365 for a regulatory transformation program

Dynamics 365 delivered into a regulator’s transformation of how it does its work.

Practices Digital Transformation, Platform, Cloud and Cybersecurity
Platforms Microsoft Dynamics 365, Azure

The situation

A Commonwealth regulator was transforming how it carries out regulatory work. A platform of this kind sits at the centre of a regulator’s function, so it has to fit the way the work is actually done, hold up to the security and record-keeping expectations placed on a Commonwealth entity, and change without disrupting live regulatory activity.

Our approach

  • Delivered Dynamics 365 into the regulatory transformation program, configured to the regulator’s processes rather than bending the processes to a stock product.
  • Built the platform to Commonwealth security, hosting and record-keeping expectations, with the control evidence produced as part of delivery.
  • Worked in weekly cycles inside the program’s governance, so change was visible and could be assured as it landed.

What we delivered

  • Dynamics 365 configured and delivered for the regulatory transformation program.
  • A platform aligned to Commonwealth security, hosting and record-keeping obligations.
  • Delivery inside the program’s assurance and governance, with the evidence trail assembled as work progressed.

Outcome

The regulator advanced its regulatory transformation on a platform built to fit its work and to satisfy the obligations a regulator carries.

Have a program like this?

Tell us what you are modernising and what it has to satisfy. We will tell you plainly whether we are the right team for it.